7 Steps to Satisfaction

 

 

GILBERT’S “7 STEPS TO SATISFACTION” REPAIR PROCESS

Find An Answer Faster Using These QuickLinks…
After An Accident
Insurance
Repair Process
Why Choose Gilbert

KNOW YOUR RIGHTS AFTER AN ACCIDENT

I was just in an accident. What now?

First, be sure all occupants, including yourself, are safe and immediately contact proper authorities/law enforcement. Move your vehicle to a safe area if possible. Be sure you document the accident by taking pictures, writing down names, and obtain a copy of the police report. For more detailed instructions, visit our “After an Accident” page.

Schedule Your Free Estimate

man with head in hand after accident

Can my insurance company require me to have my vehicle fixed at a certain body shop or collision center?

No. You are able to have your vehicle fixed at the location of your choosing. Insurance companies may have preferred body shops due to prenegotiated rates or other factors, but you need to make sure you fix your vehicle at the location you know has your best interests in mind.

While some shops have no problem putting used, junkyard parts on your vehicle, Gilbert Collision Center in Okeechobee will FIGHT FOR YOU to only install new parts whenever possible. That’s the Gilbert Promise!

Schedule Your Free Estimate

Do I have to have more than one estimate?

You do not need to have more than one estimate. When you receive your estimate from your insurance adjustor, we will begin the process of ordering the parts needed to start the repair.

Schedule Your Free Estimate

INSURANCE

Can my insurance company require me to have my vehicle fixed at a certain body shop/collision center?

No. You should be able to have your vehicle fixed at the location of your choosing. Insurance companies may have preferred body shops due to prenegotiated rates or other factors, but you need to make sure you fix your vehicle at the location you know has your best interests in mind.

While some shops have no problem putting used, junkyard parts on your vehicle, Gilbert Collision Center in Okeechobee will FIGHT FOR YOU to only install new parts whenever possible. That’s the Gilbert Promise!

Schedule Your Free Estimate

REPAIR PROCESS

What is Gilbert Collision Center's 7 Step Repair Process?

1. Drop Off Your Vehicle
2. Damage Assessment
3. Body Repairs
4. Paint Refinishing
5. Reassembly
6. Quality Control and Clean-Up
7. Delivery to Customer

Many more details are included on our Repair Process page. 

While some shops have no problem putting used, junkyard parts on your vehicle, Gilbert Collision Center in Okeechobee will FIGHT FOR YOU to only install new parts whenever possible. That’s the Gilbert Promise!

Schedule Your Free Estimate

Since 1983

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Get In Touch

(888) 123-4562

Location

2345 Divi St
San Francisco, CA 94222

Email

info@diviauto.com

Open Hours

Mon:10am – 5pm
Tue: 10am – 5pm
Wed: Closed
Thur: 10am – 5pm
Fri: 10am – 3pm
Sat: 10am – 3pm 
Sun: Closed

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